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Enterprise Technology Services in Baltimore, Maryland and the Mid-Atlantic Region

Enterprise Technology Services in Baltimore, Maryland and the Mid-Atlantic Region

Enterprise technology services are the specialty of Applied Technology Services (ATS) of Baltimore, Maryland. For over a decade, ATS has been a leading provider of IT professional services to local and state government agencies, K-12 and higher education, and SMB (small-to-medium businesses) in Baltimore and the surrounding areas. We provide a complete array of enterprise technology solutions, including project management, virtual technology services, technical staffing, network design and installation, and enterprise maintenance service. ATS has a proven track record of providing outstanding customer service to our enterprise level clients, including the City of Baltimore, the Maryland State Police, and K-12 public schools in several Maryland counties. As an HP Preferred Partner, we have access to state-of-the-art hardware, software, services, training, and support. Contact ATS today at 410-661-2302 to learn more about our enterprise class managed services and IT solutions for government agencies, private businesses, K-12 schools, and institutions of higher learning.

Enterprise Technology Solutions for Local, State, and Federal Government

ATS has been the Baltimore area's premier provider of enterprise technology solutions for state and local government since 2001. We also offer IT professional services to the Federal branch of the government and public school systems across the Mid-Atlantic. Our highly trained and experienced project managers have in depth knowledge of government protocol for technical services, such as information technology shared services and the SDLC (System Development Life Cycle developed by the Maryland Department of Information Technology). ATS offers a complete array of enterprise network solutions, server virtualization, network security assessments, and enterprise equipment maintenance solutions to government offices. We are experienced in creating and fulfilling contracts that meet the specific requirements of government clients. ATS operates with a strict code of integrity and has implemented a quality control procedure to document each step in a project or service call, from initial contact through project completion. We make technology solutions easy for government agencies.

Enterprise Network Solutions

At ATS we provide best-in-class enterprise network solutions for commercial and government clients. In addition to being a proud HP Preferred Partner, ATS has strong relationships with all of the leading names in the IT field like Dell, IBM, Cisco, Microsoft, VMware, Lenovo, and others. We combine the personalized customer service of a local company with world class network services and support by leveraging our industry partnerships to provide the highest quality networking services technology to our clients. Let an ATS certified network engineer perform a thorough network assessment on your systems to find ways to improve efficiencies, reduce your TCO (total cost of ownership), and optimize your entire network. Call ATS at 410-661-2302 to learn more about our customized enterprise solutions, including:

  • Consulting and integration services
  • Network implementation
  • Operating system implementation and migration
  • Enterprise communications solutions, including Microsoft Exchange and email archiving
  • Server and storage system virtualization
  • Web development
  • Technical staffing (network engineers, security engineers, website developers, programmers, and help desk support technicians)
  • Enterprise network security assessments, consultation, and integration

Enterprise Project and Program Management Services

Business and government clients across Maryland and the Mid-Atlantic trust ATS to expertly manage their projects and programs. We recruit only the most highly qualified, experienced, and trained IT personnel to provide project management technical services to our customers. All of our program and project management team members are PMI-certified Project Management Professionals, so you know that you are working with IT professionals who have the experience and education to lead your important enterprise projects to successful completion. We adhere to the global standards for excellence in IT project management set forth by the PMBOK (Project Body Knowledge Guide) across every stage of the project lifecycle from initiation to closing. Expert, efficient management of resources, projects, and tasks is what we do at ATS. With our broad experience successfully managing enterprise projects for both State and business contracts, ATS is uniquely prepared to provide the expert enterprise technology services and project management needed by commercial and government organizations. Contact ATS to initiate your new successful project today.

Enterprise Equipment Maintenance Service

Enterprise equipment maintenance service is another key piece of optimizing your entire IT architecture and environment for reliable performance. The ATS CareSM program is one of our enterprise technology services for government and businesses. We specialize in supporting multi-vendor IT environments and offer a broad array of warranty repairs, technology installation services, and ongoing maintenance of all of your computer hardware and software. An experienced ATS technical services professional is available to provide desktop support, printer maintenance, network cabling, and warranty/out-of-warranty repairs. ATS currently performs warranty services for HP, IBM, Compaq, Dell, Xerox/Tektronix, Acer, Lexmark, and Epson. We can even provide after-hours emergency service for those late night computer crashes.

There are many benefits to having ATS maintain your enterprise IT environment, including improved system reliability, increased productivity, lower TCO, higher ROI, and less system downtime. We support all of your technology solutions equipment, including servers, laptops, desktops, laser printers, scanners, plotters, matrix printers, hubs/routers, wireless devices, video conferencing equipment and other mid-range systems. Some of the benefits of the ATS CareSM program are:

    Certified professional IT technicians with extensive experience
  • Flexible enterprise service solutions
  • The Enterprise Call Management System which ensures quality control through call tracking, management, and reporting
  • Inventory management of your most commonly used parts
  • Service Level Agreement management
  • Customer reporting system
  • The ATS “Zero Defects” customer service pledge

At ATS we take pride in developing the flexible technology solutions that help our clients meet their immediate goals while also preparing for their future needs. Contact Applied Technology Services at 410-661-2302 to learn more about how our proven enterprise technology services and solutions can make your business or government agency more efficient and cost-effective.

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