MAXIMIZE UPTIME, MINIMIZE RISK, PROTECT YOUR INVESTMENT
Comprehensive Solutions Designed to Ensure Reliability, Extend Asset Lifecycles, and Support Business Continuity.
Why Enterprise Maintenance Services Matter
Today’s IT environments are more complex and distributed than ever. Organizations need maintenance solutions that guarantee system resilience, maximize uptime, and extend asset lifecycles. According to Uptime Institute’s 2024 report, preventable downtime remains a top concern for IT leaders, with 43% citing maintenance issues as a leading cause.
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ATS addresses these challenges with scalable, customizable maintenance services that deliver consistent, high-quality results.
ATS delivers modular maintenance programs tailored to your unique requirements:
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On-site and remote support options
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9x5, 24x7, and custom-hour coverage
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Emergency response and rapid dispatch
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Service Level Agreements (SLAs) aligned to your risk tolerance and business continuity goals
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Our flexibility ensures that we can scale services to match your operational needs, budget, and geographic footprint.
Flexible Support Models & Customizable SLAs
Technology Refresh & Asset Lifecycle Management
ATS provides end-to-end asset lifecycle management, ensuring you maximize ROI while maintaining operational efficiency:
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Asset tracking and performance analysis
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Lifecycle planning for tech refreshes and upgrades
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End-of-life management and procurement guidance
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Support for phased modernization and infrastructure transformation
Our strategic lifecycle services help organizations transition to next-gen technologies with minimal disruption.
Why Choose Us?
Proven Management Infrastructure
We offer a robust, scalable management framework capable of handling enterprise-level contracts across multiple sites. Our centralized program oversight simplifies operations, consolidates vendors, and delivers accountable service delivery.
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Highly Qualified Technical Team
Our engineers hold advanced certifications from Dell Technologies, HP, Cisco, Lenovo, and more. With ongoing cybersecurity training, our team ensures maintenance services are conducted securely, compliantly, and efficiently.
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Enterprise Call Management System (ECMS)
Our proprietary ECMS tracks service requests, automates dispatching, and provides real-time reporting. ECMS enhances transparency, ensuring full visibility into asset performance, ticket status, and SLA compliance.
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Service Excellence & Tailored SLAs
ATS offers flexible service tiers (9x5, 24x7x365) tailored to your business needs. We guarantee service excellence through customized SLAs that ensure predictable costs and measurable outcomes.
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Strong Client References
ATS proudly supports commercial enterprises and government agencies across the Mid-Atlantic region. Our 12-year, $5M maintenance partnership with the Maryland Department of Transportation exemplifies our ability to manage large-scale, mission-critical programs.